Get one-on-one support from your team

Your Xeris CareConnection team is a true partner focused on providing you with what you need throughout your treatment journey

Each member of your team is there every step of the way, going the extra mile by paving a clear path to help you regain control.

Your Cushing's journey is ever-changing. With this understanding, our support team will strive to always work with your future in mind. Your team includes one-on-one support through a dedicated Patient Access Manager (PAM) and PANTHERx Rare Pharmacy.

Your PAM is someone who will focus on you. They will check in with you on a regular basis and will always be available by call, text, or email to:

  • Help you along your journey and answer any questions or concerns you may have while taking Recorlev® (levoketoconazole)
  • Check in with you to see how you are doing with treatment and connect you to a clinical pharmacist who specializes in rare diseases
  • Connect you with patient advocacy organizations that offer resources and support for those living with Cushing’s
  • Help you understand your insurance benefits and answer questions about financial assistance
  • Provide information if you don’t have health insurance and need coverage for Recorlev
  • Help you pay as little as $0 with a co-pay if you are eligible
Xeris CareConnection™ offers a free, convenient pickup and drop-off of your 24-hour urine collection

Meet your PAMs


I have nearly 25 years of experience working with healthcare providers to improve patient health.


Partnering with patients on their path to improved health is a privilege, and it's what motivates me daily.


I know how challenging it can be for a patient to manage both their disease and starting and maintaining treatment. If I can make that journey more positive, I'm happy to be a part of your team.

First national pharmacy to hold an accredited distinction in rare disease

PANTHERx Rare Pharmacy

  • The only pharmacy that carries Recorlev
  • Delivers Recorlev directly to you
  • Works with your doctor's office to get information needed for insurance coverage
  • Will call you regularly to check in and have a clinical pharmacist who specializes in endocrinology products speak with you about how you're doing on Recorlev
Have more questions? Call for more support at 1-844-444-RCLV (7258)